Refund Policy

1. Your statutory rights

Nothing in this policy limits any rights you have under the consumer-protection law that applies to you, including any right to cancel a digital service within a cooling-off period where the law provides one.

2. Refund eligibility

To be confirmed: refund window (e.g. number of days after purchase), conditions, and whether partial refunds apply to unused time

3. Service problems

If the service doesn't work on your device, please contact support first. Many problems can be fixed quickly. If we can't resolve a problem that's on our side, we'll discuss a refund under this policy.

4. How to request a refund

1. Contact us and choose the “Billing” topic.
2. Include the email address used for the order and, if you have it, the order reference.
3. Briefly explain the reason for the request.

5. How refunds are paid

Approved refunds go back to the original payment method through our payment provider. Processing time: To be confirmed: expected processing time. Once a refund is issued, the related subscription access ends.

6. Cancelling renewal

To be confirmed: how to stop automatic renewal (if applicable) and when cancellation takes effect

7. Chargebacks

If you dispute a charge with your bank, the subscription may be suspended while the dispute is reviewed. We encourage you to contact us first. It's usually the fastest way to get a problem sorted.