Your IPTV username and password come from your provider, usually in a welcome email or account page after you subscribe. They're separate from any password you set for a player app. If you've lost them, ask your provider; don't use credentials found online, which belong to someone else's account or an unlicensed service.
Where to find your login
- The welcome or activation email from your provider. Search your inbox (and spam folder) for the provider's name.
- Your account area on the provider's website, if it has one.
- Inside a playlist URL: many M3U links contain the username and password as part of the address, so treat the whole URL as a secret.
Entering it correctly
- Usernames and passwords are usually case-sensitive.
- Type them by hand if pasting fails; pasting can add hidden spaces.
- Enter them in the matching fields alongside the server URL. See the Xtream Codes login guide.
Keeping your login safe
- Don't share it outside your household or post screenshots that show it.
- Store it in a password manager rather than a note on your TV stand.
- Only enter it into player apps from official app stores.
- Avoid pasting your playlist URL into online tools or public forums.
If you think it has leaked
- Contact your provider and ask for a password reset or new credentials.
- Update the login on each of your devices.
- Check that unknown devices aren't using your connections. Unexplained “connection limit reached” errors can be a sign.
App PINs vs. account passwords
A parental-control PIN in your player app protects channels on that device only; it's not your service login. If you forget an app PIN, the fix is in the app (sometimes a reset or reinstall), not with your provider.